Privacy Policy

Your privacy is a trust, and we treat it that way. This policy explains what the CommuteUs app ("the App") does with your information. The short version: your car, your drives, and your spending belong to you. They stay on your iPhone, and the App does not collect them.

We do not collect your data

The App has no user accounts, no ads, and no analytics. We do not collect, store, sell, or share your personal information, and we do not use any third-party tracking. Your vehicles, drives, fill-ups, prices, gas stations, and destinations are stored only on your device. If you back up your iPhone, they are included in that backup, which is handled by Apple under Apple's own privacy policy.

Your car and the OBD-II adapter

If you use an OBD-II Bluetooth adapter, the App connects to it to read information from your car, such as its VIN, speed, engine and fuel data, fuel level, and odometer. The App uses this to record your drives and estimate fuel use, and it does so on your device. Your car's data is not sent to us or to any third party of ours. The App uses Bluetooth in the background only to notice when your car starts and to record the drive.

Location

If you allow location access, the App uses your location to recognize the gas station you're at, find stations nearby, and work out the drive to a destination you choose. The App requests location only while you are using it, or during a drive you are recording, and you can turn it off at any time in your device settings. The App does not send your location to us or to any third party of ours. To search for places and estimate directions, the App relies on the map services built into iOS; that information is handled by Apple under Apple's own privacy policy. Without location access, you can still record drives and log fill-ups by hand.

Vehicle lookup

When you look up your car, the App asks the U.S. Environmental Protection Agency's fueleconomy.gov service for its official ratings. Only the year, make, and model are sent; your VIN and your fuel log are not. That request is handled under the EPA's own privacy practices.

Ask Commute

Ask Commute uses Apple Intelligence on your device to answer questions about your driving and spending. Your questions and answers are processed on your iPhone and are not sent to us.

Notifications, Live Activities, and Siri

Notifications, such as a detected fill-up or low fuel, are created on your device. Live Activities, including on CarPlay and Apple Watch, and Siri and Shortcuts are provided by iOS and handled by Apple under Apple's own privacy policy.

Diagnostic logs and feedback

To help with problems, the App keeps diagnostic logs on your device for up to 14 days. They contain readings from your car during drives, drive summaries, and app events. They never contain your location, VIN, name, prices, or stations. Logs are excluded from device backups and leave your iPhone only if you choose to include them when you send feedback, and you can view or delete them at any time.

If you email us, we receive what you choose to send: your email address, your message, basic device and app version details, and any logs you attach. We use it only to respond to you and to improve the App, we do not sell or share it, and we delete it when it's no longer needed. You can ask us to delete it sooner at any time.

Purchases

Commute Pro subscriptions, including free trials, are processed by Apple through the App Store. We do not receive your name or payment details; the App learns only whether your subscription is active. Purchases are handled under Apple's own terms and privacy policy.

Your choices

You are in control of your data. In the App, Garage › Manage Data offers:

• Clear Drive & Fill-Up History removes your drives, fill-ups, and health scans. Your cars stay.
• Clear Learning resets what the App has learned about your car, such as its fuel calibration and measured tank size. Your history stays.
• Remove All Vehicles removes your cars, along with their drives and fill-ups. Your adapter stays paired.
• Clear All removes your cars, drives, fill-ups, saved gas stations, recent destinations, and diagnostic logs, and unpairs your adapter. Your Commute Pro subscription is not affected.

Deleting the App also removes its data from your device. Because we do not hold your data, there is nothing for us to export or delete on your behalf beyond any emails you have sent us.

Security

Your data is protected by the encryption built into your iPhone, which keeps it locked behind your passcode. Like every app on every phone, the App can only be as secure as the device it runs on, so we recommend the same practices that protect everything else on your iPhone: use a passcode with Face ID or Touch ID, keep iOS up to date, and turn on Find My in case your phone is lost. No method of electronic storage or transmission is completely secure, so while we take care in how the App stores your information, we cannot guarantee absolute security of data on your device or in transit to the services described above.

Estimates

Fuel economy, cost, range, and fuel-level figures in the App are estimates based on the data your car reports and your own records. They may differ from your car's gauges and actual results, and they are provided for information only. Please do not interact with the App while driving.

Children

The App is not directed to children under 13. It does not automatically collect or store personal information from anyone, including children. The only information we receive is what someone chooses to send us by email, such as feedback and any diagnostic logs they attach. We do not knowingly collect personal information from children.

Links to other services

The App may link to or rely on services we do not control, such as Apple Maps, fueleconomy.gov, and the App Store. Those services are governed by their own privacy practices, which are separate from the App's.

Changes to this policy

If this policy changes, we will update the date above and post the new version here. Continuing to use the App after a change means you accept the updated policy.

Contact

Questions about this policy? Email support@commuteus.app.